mandarin christian counseling

General Information

We are able to bill medical insurance, to accept EAP (Employee Assistance Program) referrals, and to accept financial support by your church.  If you cannot afford services from us, please contact us.  We will help you identify an appropriate provider that you are able to afford.

Our fees are reviewed regularly to insure we are in-line with our peers.  Depending on the therapist you see, counseling fees range from $180 to $160.00 for the first session, and $150 to $135 for each 60-minute counseling session thereafter.  Adjustments to our fees may be discussed with your therapist.

Payment for your counseling session is expected at the time of your visit and may be handled by check, cash, or credit card.

Insurance Filing

WE ARE NOT ABLE TO BILL MEDICARE OR MEDICAID FOR OUR SERVICES EVEN IF YOU HAVE SECONDARY INSURANCE.  Medicare doesn't include Licensed Mental Health Counselors in their list of approved providers so we don't have the option of applying to participate in their panel.  Since Medicare will deny any claim we send in, your secondary insurance will not pay either.  We are not credentialed with Medicaid.

We participate with many EAPs (too many to name).  All require that you get authorization prior to your first appointment. At the time you call for your authorization, please confirm that we are a participating provider -- we may be listed as Mandarin Christian Counseling Center or Peggi S Wegener EdS Inc.  You will be responsible for the full fee if your EAP doesn’t cover our services.

We are IN-NETWORK for ALL Aetna, & United Healthcare products. We are certified with Tricare.  You are responsible for paying your deductible, copayments, coinsurance and/or balance after insurance pays.  We work with a 3rd party biller for these insurance carriers.  As a result, you will receive an email from Headway and will need to complete the requested information before we can bill in network for your services.  NOTE:  Melissa Whitlow will be credentialed with Headway March 15th and with Tricare sometime in April.

We are OUT-OR-NETWORK for ALL other insurance providers.  Generally, this means your policy will not contribute to the cost of your counseling until you meet your out-of-network deductible.  You are expected to pay full fee at the time of service and we will file claims on your behalf.  Once you reach your out of network deductible, your insurance carrier will send payment to us (usually).  We will apply the credit to your future sessions or refund the credit card you have on file with us.

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